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Getmancar is a convenient car rental from one minute via smartphone.

With carsharing, renting a car is easy, as there are no offices, managers, paperwork or large deposits. All processes, including access to the car, are done through the app, and you can start and end the trip in different neighborhoods, no need to return the car to the office.

Cars are located all over the city, so there will always be a free car nearby.

The rental price already includes:

• city parking,
• fuel,
• insurance,
• seasonal tires,
• car wash.

Download the Getmancar app, complete a quick registration, wait for your account to be approved, add your bank card and you're good to go.

Watch the video if you have any questions.

Use zone — a continuous area on the map, usually covering the city and surrounding areas. Here you can drive and park freely, but not complete a trip. This is the carsharing coverage area.

It is forbidden to leave the zone of use. If the need arises, contact the Support Service before the trip, the operator will tell you how to solve the issue.

End zone of rental — darker areas in the form of islands on the map. If you want to completely end your ride, go to this zone. End zones are located all over the city, choose anyone that is convenient for you and complete your rental.

Paid end zone are the yellow islands on the map. Completing a ride in some zones is chargeable. But don't worry, there are very few such zones. They are usually unpopular or remote areas. Also, if you rent a car in a paid zone and end the rental in a paid or free zone, you won't have to pay for that zone.

When completing the trip, be sure to take photos of the car from different angles and follow the rules of the road to avoid having the vehicle towed.

Payment for the use of a car is made by debiting the cost of the trip. Payment is made in the following way: the amount of the deposit is frozen on the card and the cost of the trip is debited separately from the deposit either when the limit for payment is reached (determined programmatically) at the end of the trip or partially during the trip.

If for some reason the rental amount cannot be debited from the card, after 24:00 the amount will be debited from the deposit and the balance will be refunded.

A deposit is an amount that is automatically blocked on your card before the rental and is refunded the day after the trip is completed. The deposit is only blocked once per day for the first rental, even if you have multiple trips in a day.

The deposit is usually refunded the day after the end of the rental. Sometimes, there may be delays due to the work of the bank, increasing the refund period up to 14 working days.

If for some reason the service was not able to charge the rental amount from the payment card, in this case part or the whole amount of the order can be paid at the expense of the deposit. The refund of the deposit balance in this case may increase, in accordance with Visa and Mastercard rules.

How to avoid delays?

• Make sure you have enough money on your bank card or Getmancar balance to pay for your reservation before you start the rental.
• Even if you have enough money, sometimes the payment may be rejected by the bank. In this case, use the top-up feature if it is available in your area.
• Take photos of the car before and after the rental. They are the proof of the condition in which you took and delivered the car while using the service.

Bonuses are the amount that is credited to the bonus account in the app for various good deeds, for participation in contests or lotteries. You can get bonuses for completing quests, activating promo codes, helping in the service and the like. Bonuses are equivalent to the national currency.

Bonuses can be used to pay up to 30% of the trip cost.

Promo codes are coded symbols that give you the opportunity to get bonuses or funds on your account during a certain period. Promo codes are divided into two types: for new users, which are activated during registration, and for registered users, which are activated in the Bonuses section.

Each user has his personal promo code, which he can share with his friends, and when registering he gives a friend bonus funds on his account. When the friend takes their first trip, you will also receive bonuses on your account. The number of registrations with the promo code is unlimited, so by sharing your promo code, you can get bonuses for rides on an ongoing basis.

Yes, you can rent a car if the damage does not affect its functionality. If you notice damaged tires, mirrors or windows before your trip - be sure to contact Customer Service, the operator will inform you about further actions.

You are not responsible for damage created before or after your rental. For this purpose, it is important to take photos of the car from all angles before the trip and after the trip. Photos can be taken directly in the app.

1. Do not leave the scene of the accident or move the vehicle or objects related to the accident.
2. Call the police to report the accident.
3. Report the accident to Customer Service.
4. Write down and give the Getmancar operator the other party's details (license plate number, make, driver's details).
5. Wait for the police to arrive, draw up the accident documents and take an intoxication test (with the help of a dragger or at a medical facility, as instructed by the police).
6. Hand over the accident documents to a Getmancar manager no later than the next day or send a photo of the documents via a convenient messenger.
7. The support team will help finalize the rental, contact the insurance company, and send a tow truck or staff to the scene of the accident, if necessary.